Shipping policy

Shipping Policy

Every BlindWarm order is carefully prepared and shipped with tracking so it reaches you in perfect condition.

Free Shipping

Shipping is free on every order, worldwide.

Order Processing

Orders are processed within 2-5 business days after payment is confirmed. Orders are not processed or shipped on weekends or public holidays. You'll receive an email with your tracking number as soon as your order ships.

Delivery Times

Most orders arrive within 15-30 days of shipment, depending on your location. Delivery times are estimates and may be affected by customs, carrier delays or busy seasons. Total time = processing time + delivery time.

Why Delivery Takes Time

Our products ship directly from our fulfillment partners, which helps us keep prices fair and quality high. This can take a little longer than standard domestic shipping. Thank you for your patience.

Order Tracking

Please allow 3-5 business days for your tracking information to become active after you receive your shipping email.

Customs, Duties & Taxes

For orders shipped outside the United States, any customs fees, import duties or taxes charged by the destination country are the customer's responsibility and are not included in the product price.

Delays

If your order hasn't arrived within 35 days of shipment, contact us at support@blindwarm.com and we'll investigate right away.

Incorrect Address

Please check your shipping address at checkout. We can't be responsible for orders shipped to an incorrect address provided at checkout, but email us immediately if you spot a mistake and we'll do our best to help.

Lost or Missing Packages

If your tracking shows delivered but you haven't received your order, or your package seems lost in transit, contact us at support@blindwarm.com and we'll work with the carrier to resolve it.

Contact

Email: support@blindwarm.com. We reply within 1-2 business days.