Privacy policy

Privacy Policy

Last updated: October 19, 2026

BlindWarm operates blindwarm.com (the "Services"). The Services are powered by Shopify. This Privacy Policy explains how we collect, use and disclose your personal information when you visit, use or make a purchase through the Services or otherwise communicate with us.

Personal Information We Collect

  • Contact details such as your name, shipping and billing address, phone number and email address.
  • Payment information such as payment confirmation and transaction details. Card details are processed by our payment providers; we do not store full card numbers.
  • Order information such as the products you view, add to your cart, purchase, return or cancel.
  • Communications you send us, for example customer support requests.
  • Device and usage information such as your browser, IP address and how you interact with the Services, collected through cookies and similar technologies.

How We Use Your Information

  • To process and deliver your orders, payments, returns and refunds.
  • To provide customer support and send order and account notifications.
  • To send marketing emails or show ads, where permitted. You can unsubscribe from marketing emails at any time.
  • To prevent fraud, keep the Services secure and comply with the law.
  • To improve our products and the Services.

How We Share Your Information

We share personal information only as needed with Shopify, payment processors, fulfillment and shipping partners, analytics and marketing partners, and when required by law or to protect our rights. We do not sell your personal information. You can opt out of targeted advertising here. If your browser sends a Global Privacy Control signal, we treat it as an opt-out request where required by law.

Shopify

Our store is hosted by Shopify, which processes personal information to provide and improve the Services. Learn more in the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

Cookies

We use cookies to run the store, remember your cart and preferences, and understand how the Services are used. You can manage cookies through your browser settings and our cookie banner.

Data Retention and Security

We keep personal information only as long as needed for the purposes above, including legal, tax and accounting requirements. We use reasonable safeguards, but no method of transmission or storage is completely secure.

Your Rights

Depending on where you live, you may have the right to access, correct, delete or receive a copy of your personal information, to object to or restrict certain processing, to withdraw consent, and to opt out of targeted advertising. To make a request, email support@blindwarm.com. We may need to verify your identity, and we will not discriminate against you for exercising your rights. You may also contact your local data protection authority.

Children

The Services are not intended for children, and we do not knowingly collect personal information from children under 16.

International Transfers

Your information may be processed outside your country. Where required, we rely on recognized safeguards such as Standard Contractual Clauses.

Changes

We may update this Privacy Policy from time to time and will post the updated version on this page with a new "Last updated" date.

Contact

Questions about this Privacy Policy or your personal information? Email support@blindwarm.com.